This area covers the entire handling of private and corporate customers and their contracts.

Customer Care

This area covers the entire handling of private and corporate customers and their contracts.

  1. PageCC-1JE11 Introduction to Customers and Contracts 
  2. PageCC-2JE12 Customer and Contract Maintenance 
  3. PageCC-9JE11 Customer Care - Exercises 
  4. PageCC-2JE23 CSR Trainer Workshop for Customer Care 
  5. PageECC-1IS11 e-Step: Customer and Contract Handling