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  1. FolderBSCS System 
    1. PageESY-1JE12 BSCS iX Release 3 Basic 
    2. PageSY-1JE12 BSCS iX Release 3 Overview 
    3. PageSY-1JE19 BSCS iX Release 3: Starter Training 
    4. PageSY-1JE10 Starter Training for Integrators 
  2. FolderBSCS Upgrade 
    1. PageUSY-ISJE11 Overview of New Features – BSCS iX Release 2 to iX Release 3 
    2. PageUSY-HAJE11 Overview of New Features: BSCS iX Release 1 to iX Release 3 
    3. PageUSY-8JE11 Overview of New Features: BSCS 8 to iX Release 3 
    4. PageMB-HAJE17 BSCS Upgrade Training: iX to iX Release 3 
    5. PageMB-8JE19 BSCS Upgrade Training: 8 to iX Release 3 
  3. FolderBusiness Partners 
    1. PageCP-2JE12 Content Provider and Content Products 
  4. FolderCustomer Care 
    1. PageCC-1JE11 Introduction to Customers and Contracts 
    2. PageCC-2JE12 Customer and Contract Maintenance 
    3. PageCC-9JE11 Customer Care - Exercises 
    4. PageCC-2JE23 CSR Trainer Workshop for Customer Care 
    5. PageECC-1IS11 e-Step: Customer and Contract Handling 
  5. FolderDatabase 
    1. PageDB-1JE11 Introduction to BSCS Database 
    2. PageDB-2JE14 Database - Focus on BSCS Reporting  
    3. PageDB-3JE14 Database - Focus on Daily BSCS Operations  
  6. FolderFinance 
    1. PageFI-2JE31 General Accounting 
    2. PageFI-2JE33 Customer Accounts 
    3. PageFI-3JE21 Taxation 
  7. FolderiX Collections 
    1. PageiXC-2C111 iX Collections Overview 
    2. PageiXC-3C113 iX Collections Workshop 
  8. FolderProducts and Promotions 
    1. PageETA-1JE11 e-Step: Creation of Promotion Packages 
    2. PageETA-1JE21 e-Step: Creation of Cost Control Services and Packages 
    3. PageTA-1JE12 Rate Plans 
    4. PageTA-2JE31 Free Units 
    5. PageTA-2JE42 Cost Control 
    6. PageTA-2JE13 Promotion Packages in Motivation and Incentives 
    7. PageTA-2JE21 Top-Up Packages 
    8. PageTA-2JE12 System Scenarios 
    9. PageTA-2JE32 Discounting in BSCS 
    10. PageTA-9JE11 Discounting Workshop 
  9. FolderRating and Billing 
    1. PageTA-2JE12 System Scenarios 
    2. PageBA-3JE15 Rating and Billing  
    3. PageABA-3JE20 Rating and Billing Add-ons 
  10. FolderTraining Packages 
    1. FolderPSB-2JE10 Training Package: BSCS iX Release 3 - Essentials 
    2. FolderPSB-3JE10 Training Package: BSCS iX Release 3 - Extension 
  11. FolderWeb Client Customization and Interfaces 
    1. PageIF-2JE11 Overview of BSCS Interfaces 
    2. PageIF-2JE22 Service-Oriented Interfaces – Technical Overview 
    3. PageIF-2JE32 Overview of SOI and CX Customization 
    4. PageCC-3JE12 Web Client Customization - Appearance and Content 
    5. PageIF-3JE15 Developer Package - Customer Care Focus 
    6. PageIF-3JE25 Developer Package - SOI Focus