Dealing with customers' financial data is an important part of your daily business process. Financial transactions are a crucial communication channel between you and your customers. Correct and smooth processing ensures flawless business operation and control.

This seminar gives a practical introduction for the employees of your accounting department.

Aquire basic knowledge about customers, contracts and large accounts

Intepret financial data of customers in detail

Operate all customer related types of payment transactions in Accounting Center

Operate relevant accounting functions of Customer Center and Accounting Center

Accounting

Knowledge of the BSCS system is an advantage.

Introduction
Summarizes life cycle of a subscriber.

Customers and Contracts
Defines principles around customers, contracts and large accounts in reference to financial data.

Accounting Overview
Provides an overview of the tasks and workflow around Accounting Center.

Incoming Payments
Provides hands-on exercise on assigning payments to invoices, partial payments, overpayments, and advance payments.

Payment Maintenance
Provides hands-on exercise on reversals, corrections and transfer of payments.

Document Maintenance
Provides hands-on exercise on adjustments, invoice transfers and write-offs.

Credits
Provides hands-on exercise on applying credits through other credits and charges (OCC) functionality in Customer Center and through credit notes in Accounting Center.

Deposits
Provides hands-on exercise on deposit workflow starting from deposit requests in Customer Center to payment and refund in Accounting Center.