Practical_25
Practical_50
Workshop
Intermediate
Advanced
Technological environment
Main functionality
Product components and concepts
User experience
Scope of BSCS
Multi-market concept
Applications in BSCS
BSCS architecture and components
Customer Life Cycle I
Resources available in BSCS
Marketing and Pricing capabilities of BSCS
Assigning a contract to customer
Customer Life Cycle II
Online and offline call charging
Billing and invoicing process
Methods of payments receipt in BSCS
Products and Pricing Strategy
BSCS Product Center and Content Product Center
Classification and role of services in BSCS
Creating a rate plan in BSCS
Discount Possibilities
Discount possibilities in BSCS
Introduction to configuring promotions, free units, and cost control services
Customer Management
Concepts and architecture of Customer Center
Customer and contract maintenance
Flexible Rating
Flexible rating concept
Structure and processing of UDRs
Processing principle of System Scenarios
Rating and Billing
Rating and billing processing steps and server applications
Components in the rating process
Billing and Finance
BSCS billing modes
Billing documents generated by BSCS
Financial workfow for postpaid customers
Quiz
15 self-assessment exercises with course attendance certification.

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