This seminar describes the customer lifecycle by highlighting the user definitions and business rules configuration in the BSCS database. It shows the configuration of the BSCS operational data, focusing on the GSM market. It also highlights the data to be assigned at the time of customer and contract creation while showing in simple ways how the processing result is kept in the database. Equipped with this information, the daily operation tasks are easily maintained and traced.

Explain customer lifecycle from the BSCS database perspective

Analyze customer and contract properties in the BSCS database

Analyze configuration and assignment data

Examine rating and billing results

Identify error codes, statistical information, and history of processing results

Analysts and Consultants, Application Support, Billing, Rating, System Integrators

SQL skills

Database technical expertise

Practical experience in BSCS daily operations

Global Definition Tables

Explains the main database tables that are related to network, usage data structure, and resources definition

Analyzes the related information

Business Rule Configuration

Explains the main database tables related to business rule configuration for example services, and rate plans

Analyzes the related information

Assignment and Processing

Explains the main database tables related to customer lifecycle from assignment of resources to billing of the customer

Assesses the related information